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Area Loss Prevention Manager
The Area Manager, Loss Prevention increases profitability in a region by utilizing all available tools to foster and promote a positive, proactive Loss Prevention presence. This position is responsible for performing store safety, security and loss prevention audits; reviewing, analyzing, and responding to all loss prevention/operational deficiencies in order to protect the assets of the company; and performing all other responsibilities as directed by the business or as assigned by Management. Additionally, this position serves as a business partner to branch management in helping to better secure company assets. This is an exempt position and typically reports to the Regional Manager, Loss Prevention.
•Utilizes Loss Prevention Audit Tools to analyze financial reports and inventory systems data to ensure operational integrity, identify exception trends, minimize exposure and identify training, development and loss prevention opportunities within the branch, hub and region.
•Develops programs for safeguarding associates, customers, and other company assets
•Develops strategies to reduce exposure to losses
•Develops and provides associate training relative to the company’s profitability goals and objectives
•Initiates, conducts and manages internal investigations involving theft, fraud, substance abuse, etc.
•Establishes and nurtures a collaborative relationship with Operations and Human Resources to uphold company policies
•Execute periodic site visits to perform internal and external threat assessments, training, and investigations.
•Maintain professional liaison with all local law enforcement officials to ensure appropriate coordination of investigations and/or prosecutions
•Represent the company in court proceedings in a professional manner
•Requires a Bachelor’s degree in Criminal Justice, Business, Accounting or related field; completion of professional development investigative courses such as Wicklander/Zulawski, Reid, SCAN
•Requires 3-5 years Loss Prevention/Operations experience in a multi-unit location
•Loss Prevention Certification (LPC) preferred
•Requires high level of computer literacy, including expertise in Excel, Outlook and Word; XBR experience desired
•Requires strong ability to utilize financial reports and data analysis to identify and resolve internal losses; experience using Loss Prevention/Operational Audits to verify compliance with current policies preferred; experience using CCTV investigative techniques desired
•Demonstrates the ability to communicate effectively, motivate others, and act as a change agent
•Demonstrates strong team management, delegation, issue resolution, coaching and training skills
•Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
•Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
•Ability to handle confidential matters with discretion
•Requires basic keyboarding or other repetitive motions
•Requires willingness to travel 20-30% of the time