Making the Traveler's Day Better

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Host/Hostess/To-Go Cashier-Carrabba's Italian Grill

Tampa International Airport F&B - Tampa, Florida

3/15/2013 4:58:17 AM
131542
US Hourly Positions


Summary:

The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

* Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
* Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
* Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
* Seats guests and presents the menu and any specials seats according to company standards
* Oversees the delivery and servicing of food and beverages
* Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
* Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
* Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
* Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
* Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Qualifications

Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Customer service and cash handling experience preferred
* Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
* Ability to bend, twist, and stand to perform normal job functions
* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)

Tampa, Florida
Tampa, FL





If you are disabled and require a reasonable accommodation to submit your application, contact the HR department of the location you wish to apply to.

HMSHost is an equal opportunity employer and does not discriminate on the basis of race, color, sex, sexual orientation, national origin, religion, age, physical or mental disability, veteran status or any other basis protected by applicable federal, state or local law in the terms or conditions of employment, programs or activities. Individuals with questions regarding this policy are encouraged to contact Human Resources.

EOE | Minorities/Females/Protected Veterans/Disabled | DFWP Background checks will be required prior to beginning employment.



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