Host/Hostess/To-Go Cashier-Carrabba's Italian Grill

Tampa International Airport F&B - Tampa, Florida
Friday, March 15, 2013
131542
US Hourly Positions


Summary:

The Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

* Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
* Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
* Set tables with appropriate silverware, glass and china; maintain neat and clean work station during service
* Seats guests and presents the menu and any specials seats according to company standards
* Oversees the delivery and servicing of food and beverages
* Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards
* Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
* Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
* Patrol assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
* Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Qualifications

Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Customer service and cash handling experience preferred
* Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
* Ability to bend, twist, and stand to perform normal job functions
* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)

Tampa, Florida
Tampa, FL



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