HMSHost Careers

Retail Shift Supervisor - 640000


Job Description

The Retail Shift Supervisor is responsible for supervising the day-to- day activities of subordinates and assigning
responsibility for specified work and/or functional activities; assisting in scheduling to ensure that all shifts are
covered; assisting management in covering and running shifts; performs all other responsibilities as directed by
the business or as assigned by management. This is a non-exempt position and typically reports to the Store
Manager / Assistant Store Manager.
Essential Functions:
• Assists other sales associates to maximize sales and customer service through coaching, counseling
and mentoring
• Resolves all customer complaints in a manner consistent with company policy, and with customer
satisfaction in mind
• Administers all point of sale opening and closing procedures in accordance with corporate policy
• Operates cash register and receives payment from customer in cash or credit card, accurately counts
and provides change to customers as required
• Assumes responsibility for effective communication, coordination, and working relationships between
associates and management
• Follows and promotes customer service and cash handling policies and procedures,