HMSHost Careers

Shift Supervisor - 530000

Fort Lauderdale, FL


Job Description

Summary:
The Shift Supervisor is responsible for assisting management in monitoring the day-to- day activities of
subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work
and/or functional activities within the framework set by management, giving work directions, and
monitoring scheduling for adequate shift coverage. This position also maintains knowledge of and
monitors compliance with all corporate standards and, through leadership and example, encourages the
highest level of sales and customer service performance by other associates. This position also performs
all other responsibilities as directed by the business or as assigned by Management. This is a non-
exempt position and typically reports to the Store Manager or General Manager, depending on local
requirements.
Essential Functions:
• Monitors and observes the day-to- day activities of subordinates, coordinates breaks for hourly
associates, and keeps management informed of area activities and any significant problems
• Completes opening, daily and closing procedures/checklists in accordance with company
policies/procedures
• Coordinates with management for on-the- job training of new associates
• Operates cash register and voids transactions as needed while following all HMSHost cash
handling policies and procedures, and maintains proper security of cash at all times
• Transfers supplies and equipment between storage and work areas by hand or use of a hand
truck
• Implements product rotation based on product code dates in warehouse and concepts, orders
product and participates in physical inventory counts as required
• Resolves customer complaints in a manner consistent with company policy, and with customer
satisfaction in mind
• Practices excellent food safety and sanitation practices and complies with HACCP standards
• Monitors compliance with safety guidelines, builds awareness about safety, and reports any
safety concerns to management


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